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Salon & Spa Etiquette

  • No children unless being serviced

  • No outside food or drinks

  • Please be courteous of stylists/estheticians and other guests by showing up on time for your appointment. If you are going to be late/reschedule/cancel please call as soon as possible*

*Cancellation Policy

Your Salon Spa Services are reserved especially for you. We value your business and ask that you respect the salon spa scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Failure to do so may result in a cancelation fee amounting to the 25% of the scheduled service. Clients who miss their appointments without giving any prior notification will be charged 50% for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and can have travelled to the salon spa specifically for your service. For these reasons we are obligated to compensate our staff for the inconveniance as well.